Frequently Asked Questions

About the Greenery

We are located in the heart of the Okanagan, in Kelowna, BC. You can visit our garden centre on the corner of Rifle and Longhill Roads.

Our retail greenhouse is open from late February to late June every year.

We are open 9:30 am to 5:00 pm, seven days a week, from late February to late June including holidays.

Yes, we do. Subscribe to our newsletter here to ensure you receive seasonal plant news, gardening tips, contests, and more.

Yes, we do. Our gift cards are available in our retail garden centre, or you can send the recipient a personalized Greenery eGift from our website.

We accept cash, debit, and most major credit cards.

We have set up a guide of the common locations for our most popular plants to help you quickly locate them in our expansive retail greenhouse. For more information, check out our Plant Location Guide.

Check out our Plant Location Guide

We do not take them back. Plant containers can be recycled at home in your Blue bin at home.

We have built an online catalogue for you to browse our products. All plants can be purchased in-store, except for the mixed 12” hanging baskets - these are the only items that can be ordered online for pick–they will not be sold in-store.

We do not offer shipping services. Customers can visit our greenhouse to handpick their preferred plants.

Plants are grown on-site in ideal conditions until we decide they are healthy and strong enough to be taken home. Once they leave our care, there are many factors that can affect the growth of your plant. We do not take responsibility for plant care once they are at home. We do not provide refunds for purchased plants.

Building a Petunia Tree is a fun DIY project.

Click here to see how to build your own Petunia Tree.

Yes, we have an annual Blooming Hall of Fame Photo Contest. Each year we run a "best of" contest in categories such as Best Annual Flower Bed, Best Flowering Hanging Basket, Best Fruit & Vegetable Garden, and many others.

View previous "Blooming Hall of Fame" photo contest winners here.

Most years, we hold a 2 for 1 sale and a 25% off sale, providing we have plants available. Sign up for our newsletter or follow us on our social accounts to find out when the dates are.


Some great options for early spring are Pansies, Primulas, Ranunculus, Myosotis, and Hardy Vegetables. Watch some of our videos to learn more about plants that are good for early spring.

Annuals are plants that are replanted each year. These plants do not survive the winter but offer fast growth and full colour and/or foliage all growing season. Perennials are plants that live for more than two years and are winter hardy depending on their zone. Learn more about different types of annuals and perennials on our website.

Catmint is the common name for all varieties of Nepeta. Catnip is the common name for the specific variety of Nepeta called nepeta cataria, which is the variety that cats are most attracted to.

Zonal geraniums are reproduced through cuttings and seed geraniums by seed. Zonals have a double blossom (classed semi-double) rather than a single blossom as on the seed varieties, making the blossoms on zonal varieties a lot more durable. On average, zonals are larger and slightly more sturdy.

The majority of Trailing Super Petunias are reproduced through cutting and seeding Wave Petunias. Trailing Super Petunias are self-branching, enabling them to spread over a large area. For example, Supercascade Seed Petunia can grow up to 2ft., while most varieties of Trailing Super Petunias can grow to an average of 4ft.

Yes: Broccoli, lettuce, cabbage, onions, cauliflower, kale, brussel sprouts.

Indeterminate Tomatoes are main season varieties that continue to grow and bear fruit all season long. Which is why they should be staked and pruned to a single stem. They will bear Tomatoes one cluster after another.

Determinate or Bush Tomatoes will branch and bear Tomatoes on multiple clusters. After a short rest period they will continue to grow and will bear more fruit in later stages. Some staking is recommended to keep the early Tomatoes off the ground.

The capital letters are abbreviations for certain diseases which the variety has been bred to have resistance against:

A - alternaria fungus

C - cladiosporum (leaf mold)

F - fusarium wilt, race 1

FF - fusarium wilt, race 2

N - nematodes

S - stemphyllum (leaf spot)

T - tobacco mosaic virus

V - verticillium wilt

Broccoli, beets, carrots, potatoes, and romaine lettuce are great options for an early harvest. To find out more about vegetable planting, watch the video series on vegetables here.

Hybrid Tea - produces large double flowers born one to stem.

Floribunda - produce clusters of smaller double, semi-double, or single flowers per stem.

Grandiflora - somewhat like both; flowers are large and double like.

At the end of the dormant season, just before new growth begins.

The geranium was started from a cutting.

A very popular question! We have made a list of some deer-resistant plant options, download it here.

We sell many different types of drought-resistant plants, such as Gomphrena. You can filter our plant catalogue to learn more about the water-smart plants we have in stock.

Kelowna is located in Canadian plant hardiness Region 2, Zone 6a. This allows Kelowna to support a wide variety of ornamental and native plants. To learn more about growing plants in the Okanagan, click here.

We grow our hanging baskets in-house and monitor them closely to determine when they are ready to release for sale, usually at the end of April, but it varies every year. Subscribe to our newsletter or social media channels to be the first to know of their release.

Yes, we do! We have a wide selection, including Aeonium, Aloe, Crassula, Echeveria, Sedum, Senecio, and many more! You can explore succulents on our online catalogue or watch our YouTube Tender Succulents video series here.

Rudbeckias. It has excellent value and is the longest-lasting flower. For more information on the various types of Rudbeckias, click here.

We carry a variety of edible plants, both flowers and herbs. To see the complete list of edible plants we sell, visit our online catalogue.

We have a wide selection of shade plants such as ferns, hostas, and coleus’ - all of which have multiple varieties. To learn more about hardy perennial shade plants, watch this quick video.

Plant Care

Watering frequency will vary from once every second day on rainy, cool days to two times a day or more on very hot or windy days. We advise reading the plant tag when you purchase a plant and following the watering guidelines.

The best indicator is the weight of the container, not the "finger test." Water until it runs out the bottom of the container. Note: Watch for shrinkage gaps after severe drying – in this case, water will prematurely run out the bottom – if this happens, place the container in a bowl full of water until fully saturated.

Most of our hanging baskets, including tomato baskets are pre-fertilized, but still need a weekly feeding. Click here to better understand the strength of fertilizer required.

Wallbags need patient watering. The top half and the bottom half of the bag are watered separately. The top is watered directly through the soil surface, and the bottom is watered through the pipe—alternate watering the soil surface and the pipe until water drips out the bottom drain holes. Please find out about the different types of wallbags we have here.

Everyone who uses certain pesticides in the garden and landscape will require a Residential Applicator Certificate (RAC). These are available and require online reading and taking an online exam. For more information on usage of pesticides.

COVID-19 Rules and Regulations

Yes, masks are mandatory both inside the main building and the greenhouse areas.

Yes, we have a separate entrance and exit. 

Hand carts, wagons, and point of sale terminals are sanitized between uses.

Directional arrows are displayed to keep the flow without unnecessary passing, and plexiglass and plastic barriers are in place where line-ups are unavoidable.

We are following the guidelines of the Provincial Health Officer and will limit customers based on the capacity limits set out by the government.

Ask a Master Gardener

When they are not hosting events at local garden centres, the Okanagan Master Gardeners crew are available to answer your home gardening questions via email!

This great team is trained to research sustainable growing information and is able to look into gardening problems you may be experiencing. They ask you to please include a photo of your issue where possible.

Email the Master Gardeners

Email the Master Gardeners